May 13, 2021 – This recall involves Nexans 14-gauge electrical cable labelled as "4C12(1) AC90 CU ST1 ZERO HAL" sold in 75 metre spools. The product can be identified by product number 633735 and UPC 62208933735.
This recalled product was available to electrical contractors who may have used the recalled cable in Canadian buildings.
Hazard Identified: The affected product was mislabelled as a size 12-gauge cable when the product is a size 14-gauge cable. The size 14-gauge cable is smaller and does not have the current rating of a 12-gauge cable. Running a current suitable for a size 12-gauge conductor through a size 14-gauge conductor may lead to the cable overheating and circuit breaker trips, potentially posing a fire hazard.
As of May 5, 2021, the company has received no reports of incidents or injuries in Canada.
Number Sold: The company reported that 81 units of the affected product were sold in Canada.
Time Period Sold: The affected products were sold from October, 2019 to January, 2021.
Place of Origin: Manufactured in Canada
What You Should Do: If the product has been installed, a qualified electrician must confirm that the installed cable meets the appropriate electrical loading of the circuit. The electrician must change the circuit electrical protection for a 14awg product, as required by the Canadian Electrical Code. Any unused product can be returned to Nexans Canada Inc. for a full refund.
For more information, consumers may contact Nexans Canada Inc. by telephone at 1-800-268-9473, from Monday to Friday, between 8:00 am and 4:30 pm Eastern Standard Time or by email: firstname.lastname@example.org.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Click HERE to view Health Canada Product Safety Alert.