November 5, 2013 – In cooperation with the CPSC, Cooper Crouse-Hinds is recalling its ceiling boxes designed to support ceiling light fixtures due to an impact hazard. The ceiling boxes can crack causing the light fixture to fall from the ceiling, posing an impact hazard to consumers.
Name of product: Ceiling Boxes
Hazard: The ceiling box can crack causing the light fixture to fall from the ceiling, posing an impact hazard to consumers.
Units: About 22,400
Description: This recall involves five models of Cooper Crouse-Hinds non-metallic, polycarbonate ceiling boxes with manufacturer or part numbers TP16002, TP16022, TP16023, TP16122 and TP16307. The black, round ceiling boxes are 1.5 to 2.25-inches deep and measure between 3.5 and 4-inches in diameter. These devices are used in the installation of ceiling lighting. “CROUSE-HINDS” and “14.8 CU. IN” or “20.8 CU. IN.” appear inside the box. The part number is on the product’s packaging.
Incidents/Injuries: Cooper Crouse-Hinds is aware of one ceiling box cracking. No injuries have been reported.
Remedy: Consumers should immediately contact Cooper Crouse-Hinds to determine if their product is recalled and whether they will receive a full refund, a free replacement, or a free repair of the ceiling box. If unable to determine via phone, Cooper Crouse-Hinds will send a representative to conduct an on-site identification of the recalled product.
Sold at: Electrical supply stores and sales to commercial contractors, professional installers and other end users by authorized distributors nationwide from December 2012 to April 2013 for between $1.50 and $4.
Manufacturer: Cooper Crouse-Hinds, LLC, of Syracuse, N.Y.
Manufactured in: United States
Consumer Contact: Cooper Crouse-Hinds toll-free at (866) 764-5454 from 8 a.m. to 8 p.m. ET Monday through Friday or online at www.crousehinds.com and click on Safety Recall under Quick Links on the right of the page for more information.